Accessibility Statement

Our Commitment to Accessibility

Innerself is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Service Provider Information

Conformance Status

Innerself is committed to making our website accessible to all users. This website is designed to conform with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Note on EU Directives:

• EU Directive (EU) 2016/2102 (Web Accessibility Directive) applies specifically to public sector bodies. As a private service, we voluntarily conform to WCAG 2.1 Level AA standards.
• EU Directive (EU) 2019/882 (European Accessibility Act) will apply to certain private sector services from June 2025 onwards. We are committed to meeting these requirements.

WCAG 2.1 Level AA compliance means that our website is:

• Perceivable - Information and user interface components are presentable to users in ways they can perceive
• Operable - User interface components and navigation are operable by all users
• Understandable - Information and operation of the user interface are understandable
• Robust - Content can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Features

Our website includes the following accessibility features:

• Skip navigation link for keyboard users
• Semantic HTML5 markup with ARIA landmarks (banner, main, contentinfo)
• Proper heading hierarchy (h1-h3)
• Alternative text for all images
• Keyboard navigation support for all interactive elements
• Clear focus indicators for keyboard navigation
• ARIA labels and descriptions for form controls
• Accessible error messages with role="alert"
• Color contrast ratios meeting WCAG 2.1 Level AA standards (minimum 4.5:1)
• Reduced motion support for users with vestibular disorders
• Responsive design that works on various screen sizes
• Accessible modal dialogs with focus management
• ARIA live regions for dynamic content updates

Assistive Technology Compatibility

This website has been tested with the following assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver)
• Keyboard-only navigation
• Voice recognition software
• Screen magnification software
• Browser zoom up to 200%

Technical Specifications

The accessibility of Innerself relies on the following technologies:

• HTML5
• CSS3
• JavaScript (ECMAScript 2020+)
• WAI-ARIA 1.2

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Methods

This website's accessibility has been assessed using the following methods:

• Self-evaluation conducted by our development team
• Automated testing tools (axe DevTools, Lighthouse)
• Manual keyboard navigation testing
• Screen reader testing
• Color contrast analysis

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations:

• AI-generated content may occasionally lack optimal structure
• Third-party payment integration (Stripe) is managed externally but follows accessibility best practices
• Some dynamically generated images may take time to load, though loading states are announced to screen readers

We are actively working to address these limitations and improve accessibility continuously.

Feedback and Contact

We welcome your feedback on the accessibility of Innerself. If you encounter any accessibility barriers or have suggestions for improvement, please see the contact information at the top of this page.

In your message, please include:

• The page or feature you were trying to access
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to lodge a formal complaint with your national enforcement body. Contact details for enforcement bodies in EU member states can be found on the European Commission website.

Date of This Statement

This accessibility statement was created on October 26, 2025.

This statement was last reviewed and updated on October 26, 2025.

Compliance with Legal Requirements

This website is committed to compliance with:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA - the internationally recognized standard for web accessibility
• Directive (EU) 2019/882 (European Accessibility Act) - applicable to certain private sector digital services from June 2025

Note: Directive (EU) 2016/2102 applies specifically to public sector bodies and does not directly apply to private services like Innerself. We voluntarily follow WCAG 2.1 Level AA standards to ensure accessibility for all users.